User Experience Architect and Design Lead at Fidelity International
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A Interaction Designer and User Experience Architect with multi-disciplinary skills across brand and identity design, Information Architecture, UI and UX design, illustration, motion graphics, graphic, print and exhibition design with a proven track record of success in the technology and finance sectors looking to advance in a senior user experience role which requires leadership and management skills.
High level User Experience Methodolgies and Information Architecture, Low level Front End Design and Development techniques. User Interface and Interaction Design, Design Management and Design Production,
Privately Held; 1001-5000 employees; Investment Management industry
March 2010 – Present (2 years)
Working under the Associate Director – Customer Experience in the EMEA Web Solutions Team
Part of an international team of Information Architects, Visual Designers, Business Analysts, Editors, Developers and Project Managers
Developed design plans, cost estimates, project managed and worked on many design projects
Conducted design and research projects for various analysts across the business
Successfully managed stakeholders, simultaneously across multiple projects
Work with user researcher to facilitate various types of testing on a project basis
Evangelized the use of user centered techniques across the business
Regularly liaised with various teams across the business for both direct customers and IFA, including marketing, propositions, sales and support and legal, compliance and FSA stakeholders
Contributed to the ongoing Institutionalization of user centered design
Contributed to the development of a user experience design and solution design process that fits inside a larger business process which involves the above stakeholders
Gained key insight into and trained on many financial tools and products
Aligned design concepts and principles with marketing customer engagement strategies
Became familiar with Interwoven Team Site CMS
Able to converse fluently in Hindi with outsourced development teams in India
Privately Held; 11-50 employees; Computer Software industry
June 2003 – September 2009 (6 years 4 months)
Produced corporate content managed websites and various promotional websites, some using Joomla or Wordpress.
Architected and coded much of the original front-end XHTML/CSS for various web applications.
Developed a CSS framework that successfully separated desired layout, typography, style and embellishment into manageable segments for developers to use.
Contributed to design pattern libraries to promote and support consistent user experiences.
Evangelized the correct use of CSS.
Complete corporate ID and product brand creation and development.
Managed brand assets across all touch points and internally.
Designed software training course collateral.
Designed and produced exhibition stands.
Developing visual brand language establishing visual tone and messaging and produced brand guidelines.
Managed all production level design work.
Produced above-the-line collateral and ad campaigns.
Directed outsourced creatives.
Created promotional motion graphics and video for web and presentations.
1995 – 1998